Simply go to your customer account to generate your reward code, which will then allow you to select the available reward(s) directly on the payment page, it being specified that the reward code is valid for 90 days.

We would like to remind you that obtaining rewards is subject to a new purchase on the website.

If you hold one of the three statuses, you will receive a complimentary product based on your status, valid for any purchase made within 30 days of your birthday.
Please note that the product must be added to your basket at the time of ordering.

The tiers of the loyalty programme are determined solely based on the amount spent on Luxéol.com over the past 12 months.
Points earned through purchases or the various available actions have no impact on your status. They are used solely to unlock rewards.

Points are credited 21 days after your order is confirmed. Similarly, any status change is taken into account 21 days after your order, to allow for any returns or cancellations.

Simply go to your customer account to generate your reward code, which will then allow you to select the available reward(s) directly on the payment page, it being specified that the reward code is valid for 90 days. We would like to remind you that obtaining rewards is subject to a new purchase on the website.

If you make no purchase or complete no mission for a period of 12 months, any unused points will be automatically lost and permanently deleted from your customer account. To keep your points, you can convert them within their validity period or make a purchase or complete a mission.

Simply make a purchase or create a customer account and, on that occasion, read and accept the general terms and conditions of the loyalty programme.

Leaving a review on the website accompanied by a photograph is the mission rewarded with the most points, as it allows you to earn 40 points.

Yes, multiple rewards can be used within the same order, provided that the conditions of use for each reward are met.

Yes, a minimum purchase amount of €1 is required to use a reward.

Yes, rewards can be combined with another promotional code.